OCTOBER WEBINAR:
Managing Tenant Complaints, Timelines for Repairs and Legal Obligations- 2 hours
Do you know what to do or how to handle the following?
- A maintenance request comes in and the tenant wants it fixed today and you can't get a tech out for 3 days
- The fridge dies and a new one is arriving in 5 days
- The tenant's washing machine flooded the laundry room and now there is sub-floor damage and the tenant wants you to pay for the repair
- The tenant wants you to put them up in a hotel
- Do I credit the tenant some rent for their lack of use of the property?
- When does the tenant pay for the repair?
- When does the tenants Renter's Policy kick in?
This class will dive into how to manage tenant complaints and rental unit repairs including management of tenant expectations, legal timelines to watch for and how to manage contractors and vendors.
Thursday, October 19, 2023
1 p.m. to 3 p.m.
*2 CE credits for Licensed Professionals*
you will be e-mailed a link approximately 1 hour prior to the start of the webinar to join in
Your Webinar Instructor:
Christian Bryant, IRC Enterprises & IRC Real Estate/Property Management
Christian has owned and operated a property management company in the Willamette Valley and Central Oregon since 2008. He serves on the legislative committee for ORHA, is President of the Central Oregon Real Estate Investors Association (www.COR-REIA.com) and has been teaching classes for landlords since 2010. In his free time, he stays active outside with golf, SUP, snowboarding, competitive shooting, overnight hiking, and anything else he can do to make the most of his time with his 12- and 14-year-old sons as well as wife and Red Doberman. He may live in the BIG city of Portland, but Bend has been his second home since 2000.
Cost: Members: $40
Non-Members: $50
Bonus: All Registrants will receive the recorded version of this webinar after the class ends - for a limited viewing time.
You must Register and pay online! On the day of the webinar you will receive a link that will allow you to watch from your home or work computer, even your smart phone. A chat box will allow you to ask questions directly to the instructor.
**To receive CE credits you MUST attend the live webinar AND sign-in at the beginning of the webinar and at the end in the side bar as well as provide your RE license #. You will be e-mailed your CE Credits within 7 days from end of webinar.
To Register go to: centraloregonrentalowners.org
Registration ends at 11:00 a.m. on 10/19/23
Webinar Requirements: High Speed Internet, Computer, Laptop, Tablet or Smart Phone with audio Optional: keyboard to chat
Cancellations/Changes and Refunds: Registration fees are non-refundable for non-attendance, late arrivals, and early departures. Fees will be refunded if cancellation or change resulting in a refund is received in writing no later than 1 week before the workshop date. After that date, fees are non-refundable. Substitutions are allowed at no charge.
COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Central Oregon Rental Owners Association (COROA) takes reasonable care to screen the credentials of the instructors, authors and contributors, COROA MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend COROA classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and COROA shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and COROA has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. COROA specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.
COROA reserves the right to refuse registration/admittance to non-members.
